![]() ![]() While numeric responses can easily be analysed and compared to previous results and benchmarks, more visual and subjective responses are difficult to quantify. This is often an attempt to create a fun user experience, but it's an approach that comes with some statistical problems. Some survey tools on the market let employees give their answers by choosing between different emojis or by using a slider to rate their experience. Numeric responses are more valuable than visual ones Forcing people to choose when they are, in fact, neutral can skew the validity of the survey results. This means respondents are forced to choose, even if they don't want to. If instead, you would present an even number of options, such as four or six, all options will either be weighted against "strongly agree" or "strongly disagree". This means there is a neutral option in the middle of the scale number three. One of the most important benefits of the Likert scale is that the number of options is uneven. One of the most important benefits is the neutral option in the middle of the scale number three. ![]()
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